Job Description

Required Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build and maintain relationships
• Ability to lift up to 50 lbs.
• Ability to walk, bend, and stand for extended periods.
• Must be able to multitask
• Retail, hospitality, and/or customer service experience preferred

Duties & Responsibilities

• Provide quick, friendly and excellent customer service to ensure all guests have a memorable and pleasant dining
• experience at Common Bond
• Prepare and serve beverages according to customer request/needs
• Engage with and understand our guests, including discovering and responding to guests needs through effective and
• clear communication
• Maintains sanitation and orderliness of all equipment, supplies and utensils
• Prepare bar and lounge for morning, afternoon and evening service
• Help clean customer area – including wiping bar counter, mopping, etc.
• Provides quality beverages and food products to all guest by adhering to recipe and presentation standards
• Requires the ability to learn and maintain knowledge of Common Bond’s products and procedures
• Follows health, safety and sanitation guidelines for all Common Bond products
• Describe promotions and new product to customers
• Ensure customer service stations are well stocked
• Running food and drinks to customers in a timely fashion
• Notifying a direct supervisor if a customer has a complaint
• Rolling silverware
• Inform management of any foreseeable shortages before items run out
• Maintain clean restrooms, check every half hour
• Keep doors and windows clean and free of handprints
• Rotating stock using the FIFO method
• Maintain good attendance and punctuality
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling
• and store safety and security
• Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as
• temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift
• There may be additional duties, responsibilities and qualifications for this job

Common Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.

Reports to: General Manager

FLSA Status: Hourly/Non-Exempt

In every city, village, and town the “common bond” that everyone shares is the love of good food. It bridges together all ages, cultures, and beliefs. From this idea, Common Bond Bistro & Bakery was opened in May 2014 in the Montrose area of Houston, TX. We now have 11 locations across the city of Houston where the community gathers to dine and bond over good food, extraordinary pastries, and custom cakes.

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