Job Description
The Store Manager serves as the face of ACE Cash Express to our customers. On
top of providing customer service and facilitating sales, you will also build
professional relationships with customers, and gain in-depth knowledge of our
lending (where applicable), check cashing and card services.
The pay range for this position is $20.50-$22.50 per hour.
Applications accepted on an ongoing basis.
Bilingual – Spanish Required
WHY ACE?
ACE Cash Express employees are our company's greatest asset. We empower
all store managers to use their customer service and sales skills to the
fullest, and we celebrate their commitment to making our store operations
succeed.
ACE Cash Express is a workplace where:
- Collaborating and teamwork thrive.
- On-the-job learning and development activities are available.
- Excelling in your role and assisting others on the team is encouraged.
- Strengthening relationships with customers, partners, and colleagues happens
every day.
* Investing in our employees and promoting a culture centered on people,
service, career advancement, and unity, among other key principles.
What’s in it for you?
ACE offers medical, dental, and vision coverage, as well as paid time off, paid
holidays, Sundays off, flexible schedules, tuition reimbursement, short-term
disability, long-term disability, and basic life and AD&D for full-time
associates. All associates are eligible to participate in our 401k plan.
1 Full-time employees are eligible for benefits subject to each plan’s specific
requirements. All positions are eligible to participate in our 401k subject to
the specific plan document.
Applications accepted on an ongoing basis.
What does a normal day look like?
* Understanding customers’ unique needs and recommending appropriate ACE
products and services.
- Supporting Sales Associates and guiding them toward success in their roles.
- Prioritizing active listening, clear communication, and empathy in all
customer interactions.
* Managing operations and driving overall store performance, which may include
cash handling, check cashing, lending, bill pay, and card services, with a
strong attention to detail.
* Prioritizing accuracy, confidentiality, and strict compliance with industry
regulations and safety guidelines.
* Actively promote all ACE financial services through cross-selling and
marketing strategies, including marketing in the community. Train and support
store employees in product knowledge.
We’re looking for Store Managers who have an entrepreneurial spirit and can work
independently, embracing accountability for overall store performance. Building
trust with customers is a top priority, so you will need to listen actively,
communicate effectively, and empathize with their challenges, all with the
intent of providing exceptional service. Store Managers will need to understand
the diverse range of financial products and services that ACE offers. It is
beneficial to have two or more years of retail experience. Proficiency in
Spanish is welcomed in most of our markets and a high school diploma or
equivalent is required.
Join us and explore ways you can contribute your skills to our dynamic work
environment. The difference is YOU!
Travel
There may be occasions where the employee will travel to other stores to work.
Physical Demands
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals to perform the
essential functions.
While performing the duties of this job, the employee is regularly required to
stand for extended periods, as well as sit, walk, reach with hands and arms,
stoop, bend, and engage in verbal communication and active listening. The
employee must have the ability to see clearly at both close and distant ranges,
with the ability to adjust focus as needed. Additionally, the employee may
occasionally be required to lift and/or move up to 25 lbs.
The ability to work 10-12 hours in a confined work area is required, contingent
on state specific labor laws.
EEO Statement
Populus Financial Group, Inc., dba ACE Cash Express, is an equal opportunity
employer and complies with all applicable federal, state, and local fair
employment practices laws. In compliance with applicable law, Populus Financial
Group does not discriminate against any applicant or employee on the basis of
race, color, religion, creed, sex, sexual orientation, gender (including gender
nonconformity and status as a transgender or transsexual individual), national
origin or ancestry, ethnicity, age, physical or mental disability, citizenship,
past, current, or prospective service in the uniformed services, genetic
information, pregnancy status, or any other protected classification. This
policy applies to all terms and conditions of employment, including, but not
limited to, hiring, training, promotions, discipline, compensation, benefits,
and termination of employment.
Job Tags
Hourly pay, Full time, Temporary work, Local area, Flexible hours