Call Center Representative Job at Express Employment Professionals Defunct, Casper, WY

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  • Express Employment Professionals Defunct
  • Casper, WY

Job Description

Job Full Description

Call Center Representative - $15-$18/HR DOE
Casper, WY | Express Employment Professionals
Office: 307-265-0289
Email: Jobs.CasperWy@ExpressPros.com
Apply online:


Now Hiring: Call Center Representatives!
Express Employment Professionals is seeking motivated and customer-focused Call Center Representatives for one of our valued clients. If you enjoy helping people, solving problems, and working in a fast-paced environment, this is a great opportunity to build your customer service career.


What You'll Do

  • Answer inbound calls and respond to customer inquiries professionally and efficiently
  • Make outbound calls to follow up with customers, provide updates, and offer services
  • Assist customers with account questions, billing concerns, and service-related issues
  • Accurately document customer interactions and account activity
  • Resolve customer concerns and escalate issues when appropriate
  • Meet daily, weekly, and monthly performance goals
  • Maintain up-to-date knowledge of company products, services, and promotions
  • Deliver a positive customer experience with every interaction
What We're Looking For
  • High school diploma or equivalent required
  • Previous call center or customer service experience preferred
  • Excellent verbal communication and active listening skills
  • Strong problem-solving abilities and attention to detail
  • Basic computer skills and familiarity with CRM systems
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and professional demeanor
  • Strong customer service mindset
Work Schedule
  • Flexible shifts may be available
  • Evening and weekend availability may be required depending on business needs
Why Join Us?
  • Competitive pay: $15-$18 per hour DOE and depending on shift
  • Weekly pay through Express Employment Professionals
  • Opportunity to gain valuable customer service and call center experience
  • Fast-paced and team-oriented work environment
  • Potential for long-term career growth

Ready to put your customer service skills to work? Apply today!

Casper, WY
3444
855 Cy Avenue
Casper, WY 82609

Job Tags

Hourly pay, Weekly pay, Work at office, Immediate start, Flexible hours, Shift work, Weekend work

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