Job Description
POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with
supplies and transport cart to assigned area. Enter guest rooms following
procedures for gaining access and ensuring vacancy before entering. Replace
guest amenities and supplies in rooms. Replace dirty linens and terry with clean
items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and
room service items. Check that all appliances are present in the room and in
working order. Straighten desk items, furniture, and appliances. Dust, polish,
and remove marks from walls and furnishings. Vacuum carpets and performs floor
care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure uniform
and personal appearance are clean and professional; maintain confidentiality of
proprietary information. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using
clear and professional language. Support team to reach common goals. Ensure
adherence to quality expectations and standards. Move, lift, carry, and place
objects weighing less than or equal to 25 pounds without assistance and in
excess of 25 pounds with assistance. Ability to push and pull a loaded
housekeeping cart and other work-related equipment over sloping and uneven
surfaces. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Stand, sit, kneel, or walk for an extended period across
an entire work shift. Grasp, turn, and manipulate objects of varying size and
weight, requiring fine motor skills and hand-eye coordination. Perform other
reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers
everywhere. It’s what inspired us to create the first hotel designed
specifically for business travelers, and it’s why the Courtyard experience today
empowers our guests, no matter the purpose of their trip. We’re looking for
achievers who are passionate about providing a guest experience that goes above
and beyond, enjoy being part of a small yet ambitious team, and love learning
how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.
Job Tags
Full time, Work experience placement, Shift work