NCompass Consultant Job at Magicforce, Raleigh, NC

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  • Magicforce
  • Raleigh, NC

Job Description

Mandatory skills:

NCompass , Healthcare

Responsibilities:

  • Lead design, configuration, enhancement, and implementation activities within the NCompass platform.
  • Perform hands-on configuration and customization of NCompass components.
  • Analyze business requirements and translate them into technical and functional specifications.
  • Troubleshoot complex production issues and provide root cause analysis.
  • Lead platform upgrades, releases, and deployment activities.
  • Optimize customer service workflows and improve operational efficiency.

Technical Leadership

  • Serve as the SME for all NCompass-related initiatives.
  • Provide technical guidance and mentorship to development and support teams.
  • Participate in architecture discussions and solution design review

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