Job Description

Job Description

Job Description

The UPS Center NYS Licensed Notary Public Associates are responsible for providing NYS Notarial Services to a growing customer base of regular and new customers. The centers NP Associates also deliver world-class customer service while receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and operating point-of-sale devices. The NP Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate is a New York State Notary Public (REQUIREMENT BEFORE APPLYING) has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

 

RESPONSIBILITIES

• Notarizes documents and copies for our customers on a daily basis both walk in and via appointment.
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

 

QUALIFICATIONS

• NYS Notary License REQUIREMENT
• Strong computer and internet skills, including POS, Modern POS Systems
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

 

BENEFITS

• NYS Notary Public Associates receive hourly Pay-Rate plus 25% Commission for every Notary they provide to UPS Store customers.

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