Job Description
Position Summary
We are seeking a personable, adaptable, and compassionate professional to support children and families through care coordination, health education, and resource navigation. This is a new and growing program requiring flexibility and comfort with change. Qualifications
Minimum three (3) years of healthcare or related experience
Experience with care coordination and resource coordination
Knowledge of medical terminology
CHW - ADHS Certification required - OR must be able to obtain within 90 Days of start date.
Bilingual preferred
Skills
Strong interpersonal, communication, and interviewing skills
Critical thinking and problem-solving abilities
Organized with the ability to manage multiple patient records
Team-oriented with strong adaptability and flexibility
Comfortable providing health education and coaching
Proficient with email, Microsoft Office, and patient record systems
Additional Details
Full-time position
Thomas location
Standard schedule: 8:00 AM - 5:00 PM, with flexibility as needed A Community Health Worker (CHW) is a nonmedical health worker who serves as a liaison between health, social services, and the community to facilitate access to services, improve the quality and cultural competence of service delivery, and facilitate coordination of services to improve medical and behavioral health outcomes. The Community Health Worker helps eliminate disparities in care to make healthcare systems more equitable by providing health system navigation and resource coordination. By helping with the coordination of care and providing health promotion, this role assists patients with complex conditions and manage office visits, testing services and treatments.
Education
- High School diploma or equivalent (Required)
- Associates in a related field or a combination of education and work experience. (Required)
- Maintain minimum education and training qualifications for certified Community Health Workers (Required)
Experience
- Three (3) years of experience in healthcare or related field. (Required)
- Experience with medical terminology. (Required)
- Experience with care coordination and resource coordination. (Required)
Certifications
- Current BLS certification for Healthcare Provider from the American Heart Association. (Required)
- Community Health Worker Certification through Arizona Department of Health Services (ADHS), or within 90 Days of start date. (Required)
Special Skills
- Excellent interpersonal, interviewing, and communication skills to build trust, assess patient needs, and provide clear, culturally appropriate health education and coaching. (Required)
- Strong organizational, problem-solving, and critical thinking skills to manage multiple patient cases, maintain accurate records, and address barriers to care. (Required)
- Ability to work collaboratively in a multidisciplinary team environment while fostering positive relationships with patients, families, and healthcare professionals. (Required)
- Proficiency with computers and standard business software, including email, word processing, spreadsheets, and electronic health record systems. (Required)
- Bilingual proficiency in English and Spanish. (Preferred)
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Job Tags
Full time, Work experience placement, Work at office